Delivery Charges (apply only once per order):
- United Kingdom: 9,60 EUR / 6,90 GBP
- Germany: 5,90 EUR (Nachnahme / Cash on Delivery COD plus 4,-- EUR)
- Austria, Belgium, The Netherlands, Luxemburg, Denmark: 7,90 EUR
- Switzerland, France: 9,90 EUR
- Rest EU, Poland, Czech Replublic: 14,90 EUR
- Rest of Europe: 19,90 EUR
We ship by registered parcel with Deutsche Post/DHL and provide a tracking code for each parcel. COD orders (available in Germany only) and Credit Card orders are usually shipped one business day after order has been received and will arrive within 4-7 working days in most parts of Europe.
Payment Methods:
- Credit Card: Visa, Mastercard/Eurocard
- Bank Transfer: After sending your order, you will immediately see our account infos (including IBAN and BIC for international payments). You may choose any of our bank accounts in Germany, Austria and Switzerland and will ship immediately after payment has been received. Please note: All banks in the EU must charge domestic fees for all bank transfers with IBAN and BIC codes within the European Union.
- Nachnahme / COD: available in Germany only, Surcharge 4 EUR
Additional Information (General Terms):
- All prices include VAT for customers within the European Union.
- Customers outside the European Union and commercial customers within the EU with a valid VATID, may deduct the VAT (for orders of 100 EUR or more!).
- According to German and European E-Commerce regulations, you may cancel your order up to 14 days after receiving the merchandise. Please note that this applies if you are a private consumer, that you will need to return the undamaged merchandise in original packaging and that you will have to pay the postage.
- For urgent orders, we recommend payment by credit card.
- You have to check the delivery immediately when you receive it. Any visible damage to the shipping must be confirmed by the deliverer.
- In case of faulty, defective or incorrect delivery, our liability is limited to the value of the merchandise (usually we do provide a replacement of the defective product).
- Court of jurisdiction is Munich, Germany. All sales are under German jurisdiction.
- For resellers, we do offer attractive discounts. Please send us a proof of being a commercial customer (e.g., Gewerbenachweis, Letter form, etc.) by fax.
- If any clause of these General Terms are invalid, all other clauses remain in effect.
